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    our faq

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    Cards

    I go on holiday and make a stop at a Golfy partner hotel. May I benefit from the discount even if I do not play golf?

    see the answer

    Cards

    You can obtain your discount on hospitality even if you don't play at the same time.

    see the question

    Cards

    I have friends who play golf with me and I advised them to take a Golfy card. Do I win something?

    see the answer

    Cards

    Of course, by sponsoring your friends who never had a golfy card, you earn 2000 yards! Just send an email to : clients@golfy.fr with the name of your friend and your yards will be credited on your account.

    see the question

    Cards

    What is the expiry date of my card?

    see the answer

    Cards

    Your Member Zone « MY GOLFY» on the website as on the app shows your expiry date at the tab «my personal information». All partners are also able to inform you and renew your card directly if necessary.

    see the question

    Cards

    When can I enjoy the benefits of my Golfy Cardafter my purchase ?

    see the answer

    Cards

    You can use your E Card right after the reception of the e-mail confirming your purchase ,by specifying the number and the color of your E Carte toward our partners.

    see the question

    Cards

    I did not receive yet or loose my Golfy Card, what can i do ?

    see the answer

    Cards

    The Golfy card was dematerialized and does not exist any more under its physical shape. Your number of E Carte allows you to book your reservations, demand of stays, exchanges of yards etc. … Our partners know also how to find you with your names and first names.

    see the question

    Yards

    I have been at a Golfy partner establishment and my Yards have not been properly credited, what should I do?

    see the answer

    Yards

    Just send us a copy of your invoice (by emailor post / bills only for the current year) in order to adjust your yards account and do our follow-up with the establishment concerned. This update will be done with a delay of 10 days.

    see the question

    Yards

    How long are my Yards valid?

    see the answer

    Yards

    Your yards remain valid and can be cumulated as long as you order a gift (regardless of the value of the product) at least once every 2 years. The next Yards decrement is scheduled for 1st September 2021. (1 additional year - Covid19) The customers who have not ordered gifts since the 1st of September 2018 may lose the accumulated Yards before this date. You have 3 months to use your yards after the card expiration.

    see the question

    Yards

    What is the validity date of green fees, golf breaks, lessons?

    see the answer

    Yards

    You have 9 months from the date of your order to use greenfees, golf break or lessons and of 6 months to use your greenfees " open " (available only for purchase of a platine card). You receive it as voucher by email. You can find them in your account "my golfy" and on your app. The partners will find and valid it directly on your customer file.

    see the question

    Yards

    Can I pay with my Yards?

    see the answer

    Yards

    Yards are not convertible in value cash. Your purchases on the Golfy Network make you earn Yards and allow you to exchange them for gifts .

    see the question

    Booking

    How do I book tee times or golf breaks at Golfy conditions?

    see the answer

    Booking

    Just contact the selected establishment and indicate that you are a Golfy cardholder. The Golfy rate will be applied to you at the payment.

    see the question

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