Privacy policy

1. Identification of the processing responsible :

The controller is: the company GOLFY CLUB RESEAU, SAS with a capital of €229,588.22, registered in the Trade and Companies Register of MONTPELLIER under number B 415 008 150, whose registered office is located at Domaine de Massane, 34670 BAILLARGUES, hereinafter "GOLFY".
GOLFY can be contacted at the following contact details:

- By mail to the address: GOLFY CLUB RESEAU, Domaine de Massane, 34670 Baillargues,
- By email:
- By telephone: 04 67 91 25 35 (price of a local call from France, from a landline, excluding any additional cost from the operator) Monday to Friday 9 a.m. to 12 p.m. and 2 p.m. to 5 p.m.

2. Purpose of the privacy policy :

This privacy policy, hereinafter the "Privacy Policy", is intended to specify the conditions under which GOLFY, in its capacity as data controller, collects and uses personal data of users (hereinafter the "Users") in the context of the use of website that it publishes and the reservation service that it offers.

As part of the use of the services offered by GOLFY, its navigation on the Site, and, in general, its exchanges with GOLFY, the User is required to communicate personal data concerning him or third parties. This is particularly the case when a User (i) creates a customer account, (ii) buys a GOLFY card< /a>, (iii) declares a claim, (iv) subscribes to the newsletter, (v) accepts to receive notifications, (vi) exchanges with GOLFY by phone, post or email or via the contact form available in the section "Contact Us". (vii) makes a greenfee reservation via the platform or (viii) makes a pre-booking or a stay reservation via the dedicated interface on the website

In accordance with the provisions of European Regulation No. 2016/679 of April 27, 2016, known as the "General Data Protection Regulation" or "GDPR", and the amended Data Protection Act, GOLFY collects and processes data from personal nature under the conditions described below.

3. Changes to the privacy policy :

GOLFY may modify this Privacy Policy, in particular to comply with any regulatory, jurisprudential, editorial changes. or technical. If necessary, the date of update in the header of the present will be modified.

When necessary, Users will be informed or asked to possibly obtain their consent. It is advisable to regularly consult this Privacy Policy page in order to be informed of any changes or updates that may be made.

4. Categories of personal data concerned :

The categories of personal data that GOLFY may collect and process are as follows:

• Identification data: first name, last name, country, date of birth;
• Login data: username, password;
• Contact data: email address, postal address, telephone number;
• Loyalty data: possession of a GOLFY card, type and number of card, as well as its dates activation and expiration;
• Data related to sports practice: license number with the FFG and ranking;
• Bank data related to the purchase of cards GOLFY: type of bank card used and associated numbers, it being specified that these data is only used at the time of payment but not kept by GOLFY;
• Transaction data related to the purchase of the card GOLFY: cards ordered, modified, canceled or refunded;
• Transaction data related to the use of the GOLFY card: reservations and orders placed with partner establishments, promotional benefits associates obtained (freebies, Yards, gifts, etc…), participation in competitions, etc…
• Transaction data related to green-fee reservations made via the platform or pre-bookings or stay reservations made via the dedicated interface accessible on site;
• Browsing data: logins to the customer account; the Internet URL address of the links through which the User accessed the site< /a>
• Technical data: terminal used, User's internet browser, OS, IP address, MAC number.

When collecting data through forms, the mandatory or optional nature of certain data fields is indicated by the presence of an asterisk. Personal data identified with an asterisk are mandatory. If the field is not filled in, the request cannot be processed.

The User acknowledges that, by voluntarily communicating the required data, he accepts that this data will be processed under the conditions and for all the purposes indicated below.

5. Categories of personal data concerned :

GOLFY collects personal data directly from Users, in particular at the initiative of the latter, in particular by creation of a customer account or the purchase or use of a GOLFY card or a reservation or pre-booking.

6. Purpose and legal basis of the processing :

Data is collected and processed for the following purposes and based on the following legal bases:

  • Management of GOLFY card subscriptions and monitoring of their use; the processing is based on the contract.
  • Customer account management (My Golfy member space, accessible to GOLFY cardholders); the processing is based on the contract.
  • The management of registrations and the running of competitions (eg: Golfy Cup) and challenges (eg: Golfystador) as well as participation in activities and games offered and/or organized by GOLFY or by member golf courses of the Golfy network; the processing is based on the contract materialized by the registration of the participants in the various events.
  • The management of green-fee reservations with member golf courses of the GOLFY Network via the online reservation platform, accessible via a link from the www.golfy website. Fr; the processing is based on the legitimate interest of the User to be able to access this booking platform and GOLFY to to be able to offer this service.
  • Customer relationship management; the processing is based on the legitimate interest of GOLFY to monitor the customer relationship, measure User satisfaction and to improve its services.
  • The transmission of pre-bookings or bookings of stays (depending on the nature of the stay) of customers to the partner establishments of the GOLFY Network concerned; the processing is based on the User's consent to this specific operation.
  • The management and operation of the site and access to the various areas of the Site ; the processing is based on the legitimate interest of GOLFY to ensure the security and proper functioning of the Site and the legitimate interest of Users to benefit from the free features offered on the Site.
  • Respond to requests from Users and in particular any request for information or contact relating to the services offered by GOLFY; the processing is based on the legitimate interest of GOLFY to respond to requests from Users and the legitimate interest of users to get a response.
  • Contact Users for commercial or marketing purposes, including through newsletters; the processing is based on consent, it being specified that Users may withdraw it at any time by simply sending a letter or e-mail to the contact details appearing at the top of this document.
  • Manage the partnership with the agency HAVAS VOYAGES which is likely to offer golf travel offers to Users with a Golfy card; the processing is based on the consent that the User can withdraw at any time.
  • Transmit data to third party partners; the processing is based on the consent that the User can withdraw at any time.
  • Carry out statistical studies and analyzes on the use and topology of users of the site, subject to preserving the anonymity of the latter; the processing is based on the legitimate interest of GOLFY to measure the effectiveness of the services it offers.
  • Accounting management, the fight against fraud and money laundering; the processing is based on compliance with a legal obligation.

No personal information is collected or published without the User's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever, to third parties, without the User's consent. Only the assumption of the purchase of GOLFY and its rights would allow the transmission of said information to the prospective purchaser who would be its turn under the same obligation to store and modify data with respect to the user of the site Site .

Moreover GOLFY is authorized to carry out studies and statistical analyzes on the use and topology of users of the Site, subject to confirming the anonymity of the latter.

Finally, the data is not subject to automated decision-making (including profiling).

7. Data recipients :

The recipients of the data are, within the limits of their respective powers: (i) the members of GOLFY in charge of relationship with Users, especially the marketing and sales department as well as the digital / Web department, (ii) the partner establishments of the Golfy Network, (iii) the department in charge of managing the booking platform www.grip-resa. com which is also administered by GOLFY, (iv) the providers of GOLFY likely to intervene within the framework of the aforementioned purposes, especially its IT service providers and hosts, (v) the agency Havas Voyages and, where applicable, the third-party partners to which GOLFY may have transmitted the data subject to the agreement of the 'User and (vi) the online stay booking interface provided that the User has taken the initiative to initiate a pre-booking or booking process via the link offered on the site

The data is stored and processed within the European Union.

8. Data storage duration :

The data retention period is:

  • For the management of GOLFY cards and their operation:
   - For the entire validity period of the card.
  - Beyond:
   • for contract data: for five years as proof of contract under the Civil Code; and,
   • for accounting data: for ten years under the accounting obligations under the French Commercial Code,

  • For sales or marketing: for three years from the last online reservation or the last request by the User to GOLFY or the User's last response to a solicitation from GOLFY (retain the longest deadline between the three), unless the User has withdrawn his consent before this deadline.

  • For a period of 12 months from their deposit on the User's terminal with regard to connection data and for the durations indicated below for data collected through cookies.< br>

9. Data privacy security :

GOLFY implements the necessary security measures to preserve the security and confidentiality of user data. And this, both online and offline. In particular, the computers and servers used to store personal data are kept in a secure environment.

10. Personal rights :

With respect to personal data concerning him, the User has a right of access and a right of rectification for all data concerning him and, if applicable, a right of deletion, a right to oppose the processing of this data, a right to erasure and limitation of processing as well as a right to data portability. He also has the right to formulate specific and general directives concerning the storage, erasure and communication of his post-mortem data. He can exercise these rights, at any time, electronically or by post, by sending you a letter or an e-mail to the contact details appearing at the top of this document.

Furthermore, pursuant to Article L.223-2 of the Consumer Code, the User is reminded that, if he no longer wishes to be the subject of commercial prospecting by telephone, he has the possibility of register free of charge on the list of opposition to cold calling via the website This list is binding on all professionals with whom the User does not have a contractual relationship in progress.

In the event of a dispute relating to the processing of his personal data, the User lodge a complaint with the supervisory authority, in this case the CNIL.


For optimal use of the Site, GOLFY uses files called "cookies", which may be saved on the user's terminal. the user. A cookie is a text file stored by the browser, which allows it to retain information between web pages and browsing sessions.
The User can refer to the website of the CNIL to obtain additional information on cookies: cookies-and-trackers-what-the-law-says.
These cookies record information relating to navigation and store information that the User has entered during his use of the Site.
The Site uses cookies necessary for the operation of the Site, but also cookies relating to the production of statistics (anonymous).

These cookies are:

Functional cookies
Cookie name Purpose of the cookie The duration of the conversation
_ucart Functionality related to the shopping cart (selling cards) 24 hours
cartCookie Functionality related to the shopping cart (selling cards) 6 months

Strictly Necessary Cookies
Cookie name Purpose of the cookie The duration of the conversation
_umurloc Functionality related to authentication, personalized messages related to the account (decrement of Yards, end of validity period of vouchers, etc.) 24 hours
UserCookiesSetted Functionality related to the storage of cookie preferences 6 months
NID Google spam protection ReCaptcha 31 days
__Secure-3PAPISID Google spam protection ReCaptcha 31 days
__Secure-3PSID Google spam protection ReCaptcha 31 days
__Secure-3PSIDCC Google spam protection ReCaptcha 31 days

Marketing cookies
Cookie name Purpose of the cookie The duration of the conversation Google Marketing Analysis 35 days Google Marketing Analysis 35 days
If the User does not want such cookies to be installed on his terminal, he can modify his browser preferences to refuse them in whole or in part. Such a refusal may however affect the use of the Site and the reservation services offered. To delete and manage cookies, the User is invited to refer to the dedicated help pages of his browser.

Access links for major browsers are as follows:
  • Google Chrome
  • Safari< br>   • Firefox< /a>

The User can also configure his browser so that it indicates to the sites consulted his wish not to be tracked ("Do Not Track").
The User can also block the tracing coming from the buttons of the social networks in the reference pages of the networks concerned.
The User is invited to read the management policy for these social network cookies on the sites concerned. Button blocking can also be achieved using the free software extension Privacy badger.

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